1. If you do not understand English, please use the following method.
Si vous ne comprenez pas l'anglais, s'il vous plaît utiliser la methode suivante.
Si usted no entiende Ingles, por favor, utilice el metodo siguiente.
Se non capite l'inglese, si prega di utilizzare il metodo seguente.
2. How to Buy to get my parcels?
1) Please tell item number, size, color, quantity, through the email or talk on MSN with us.
2) We will tell you the price of each item, including shipping
3) when we get money, we send parcels within 48 hours.
4) and tell you parcels tracking number 5- days arrived Americas and Australia , 6-8 days arrived Europe.
5) When you receive parcels, we invite feedback.
3. How to make payment?
We accept paypal or western union or TT(wire transfer), other payment, please contact us.
4. Has ordered quantitative restrictions?
You can order one item, the order can be mixed. However, we suggest that you purchase at least five projects, It is economical shipping fee.
5.Parcels deduction in customs how to resolve?
Parcels to the normal 98% acceptance.
Parcels deduction in China, we will refund all of your money, or we send you again.
Parcels deduction in your country and you are not convinced that parcel, we refund your half of the money about goods(no including shipping fee), or you pay shipping fee, we send you parcels again
6. Are you have price list?
We have the price list, but when your first order, we do not provide price list, as it is in order to avoid the interference of third parties factors. Please understanding. When you order the second time, we can send your price list.
7. When and how can I check on my order status?
Normaly, after 2-3 days you can trace your package.
8. How long will it take to receive my package?
Normal is 5-6 days arrived Americas and Australia, 6-8 days arrived Europe.
9. What shipping way?
Usually we use EMS, can TNT, UPS, DHL. But EMS is the most economical, is relatively rapid. We recommend using EMS.
10 You have all 100% of the project?
We have 95% of the project, if we do not have the item you need, we contact you, you can choose to replace other item or refund your money or wait.
|
